If you have forgotten your password
If you have forgotten your password, you can easily reset it.
- Go to the Sign In screen (click the Sign in button on the carandus.com homepage)
- Click on the “Forgotten password? Reset it here.” link or click here to access the forgotten password page.
- Enter your email address and click on the Send password recovery button.
- Open your email inbox – you should have received an email from Carandus.com.
- In the email, you’ll see a reset link – click on the link.
- Choose a new password.
Note: The password reset links included in these emails are time-sensitive. If you click the link and it doesn’t work, try requesting a new one and use the link as soon as you can.
How to change your password while you’re logged in:
- Sign into your Carandus.com account
- From the My Profile menu at the top right of the screen, click on Settings. Or access the Settings page here.
- Enter your current password
- Enter your your new password.
- Click the Submit button to save your changes.
Note: If you’re able to log in but can’t remember your password, you can send yourself a password reset email from the forgotten password page.