Instant Quotes To access your instant service quotes specific to your car follow the steps below: Sign in to your Carandus.com account; In your homepage, below the pink banner, on the black banner, click on Alerts and Renewals; There you have access to your service and tyre quotes. This functionality is in association with Advance […]
Notifications
When someone interacts with your profile in Carandus.com – either leaving a comment, rating a post, tagging you, start following you or sending you a message – Carandus.com team informs you about this either by email and in the ‘notifications’ area of your Carandus.com homepage. By email: Click on the link in the email and […]
Tagging
How to Tag? Tag in Posts On your posting box click on the respective icon if you want to tag on a status, video or photo; After choosing, on the typing box, type ‘@’ and the 3 first characters of your friend’s name or registration number; A drop down menu with all your friends starting […]
What happens to my account after selling my car?
Your account will be deleted and you will be automatically logged out. If you try to log in again, a banner will appear informing you that your username or password are incorrect. However if you buy a new car and want to continue in Carandus.com, click here for further details.
I bought a car using Carandus.com and created an account. Does the previous owner have access to my account?
No. The previous owner does not have access to your account. Once the car is set as Sold, the previous owner will no longer have an account in Carandus.com associated to his/her vehicle registration. The only trace of the previous owner you will have on your account will be the record of the accepted previous […]
I sold my car but I want to continue being a Carandus.com member
You can register again with a new registration number. Your old account social details (news feed, posts, groups, members you follow) will continue being associated to your new account – only your vehicle changes and therefore so will all the information concerning it (technical information, vehicle details).
How can I change my profile/dashboard photo without uploading a new one?
Place the pointer over My Profile (or Profile if you are a company) and a drop down menu will appear. Click on Photos and you will be redirected to your photos’ page. All the photos you uploaded will be displayed on that page. Choose the one you would like to set up as a profile […]
Logging Out
To Log Out from your account, follow the next steps: Put the pointer over My Profile (or Profile if you are a company) and a drop down menu will appear. Click on Log Out and hopefully you will be successfully logged out from your account.
How do I deal with Service Record/History?
How to preview a service When you receive a service request, an email notification is sent to you. Also you can see a notification in your Messages section. Click on Messages and you will be redirected to your Inbox page. Scroll down until you find ‘Notifications’. There you will be able to find the service […]
How do I access my car’s Technical Information?
All you need to know about your vehicle Click on Carandus.com (go to your home page) and scroll down until you find a black banner. Click on Technical Information and you will be able to access the following information about your vehicle: vehicle details, performance information, model information, due dates and booking, environmental information and […]